Instagram DM Automation
For most wellness brands, Instagram is where interest starts — and where leads die. A DM asking “do you take new clients?” gets buried under content for two days, and the prospect moves on. This automation answers every DM instantly, qualifies the person, and books them, all while feeding the lead into your CRM.
What’s inside
- Instant, on-brand replies to incoming Instagram DMs
- Qualifying questions that gauge fit and readiness
- Direct booking of consults and sessions inside the conversation
- Automatic lead capture into the CRM with source and context tags
- Smooth hand-off to your team when a chat needs a human
How it works
- Someone DMs your Instagram account with a question or interest.
- The automation replies instantly in your practice’s voice.
- It asks a few qualifying questions to understand their goals.
- When they’re ready, it offers consult times and books them.
- The lead and full conversation land in your CRM, tagged and ready.
Why it matters for a wellness practice
Wellness audiences live on Instagram, and they reach out impulsively — after a reel, a transformation post, a story. That impulse fades fast. Replying in seconds, while their motivation is high, is what turns a curious follower into a paying client. Routing every DM into your CRM also means your social effort finally produces a measurable, followable pipeline instead of a chaotic inbox.
Compliance note
The automation captures contact and scheduling details only and is built to keep health specifics out of open DMs, guiding sensitive topics toward a secure consult. It honors opt-out and is HIPAA-aware by design. We are not a healthcare provider; this is your lead-capture and marketing layer.
This is 1 of 11 automation features in the complete GHL snapshot — a one-time $997 system, installed in 24 hours, that you own outright.